Shipping Information
Shipping Information
Thank you for shopping with Somnia.
We are committed to delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Shipping Time
Estimated delivery times:
• United States: 5–10 business days
• Canada: 7–12 business days
• Australia: 7–12 business days
• United Kingdom: 7–12 business days
Please note that delivery times may vary depending on your location, carrier delays, weather conditions, or peak holiday seasons.
Shipping Costs
We currently offer FREE standard shipping on all orders.
No additional shipping fees will be charged during checkout unless otherwise stated.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow 24–48 hours for tracking information to update.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
Somnia is not responsible for orders delayed or lost due to incorrect or incomplete shipping addresses provided by the customer.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact our support team.
We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@somniasleep.com
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday - Sunday: 10:00 AM - 2:00 PM
Response Time:
Within 1 business day.