Return & Refund Policy

Last updated: June 2026

At Somnia, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Eligibility

To be eligible for a return:

• Your return request must be submitted within 90 days of delivery.

• The item must have been purchased directly from Somnia.

• Proof of purchase or order number is required.

• The item must not be damaged due to misuse, neglect, or improper care.

To request a return, please contact us at:

Please include:

• Your order number

• Full name used on the order

• Email address used during purchase

• Brief explanation of the reason for return

Our customer support team will review your request and provide return instructions.

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be processed to the original payment method used during checkout.

Please allow 5–10 business days for the refund to appear on your account, depending on your payment provider.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include photos of the item and packaging so we can assist you as quickly as possible.

We reserve the right to refuse returns if:

• The product shows signs of misuse or abuse.

• The product was purchased from an unauthorized seller.

• Required proof of purchase cannot be provided.

If you have any questions regarding returns or refunds, please contact:

Monday – Friday: 9:00 AM – 6:00 PM

Saturday – Sunday: 10:00 AM – 2:00 PM